Privacy Policy | peso88 Official Secure Gaming Platform

Last Updated: 2026-08-21

Privacy at a Glance

  • What we collect: Account details, identity verification, payment info, and device data.
  • Why we collect it: To manage your account, process payments, and ensure legal compliance.
  • Who sees it: Only our internal team and trusted partner service providers.
  • Data Retention: Kept for the account lifespan plus the time required by PH law.
  • Your Control: You can request access or deletion via our support channels.

Introduction and Scope

Welcome to peso88. We are committed to protecting your personal information and maintaining the trust you place in our platform. This Privacy Policy describes how we handle your data when you use our website and services within the Philippines.

This policy applies exclusively to the services provided by peso88. It does not cover third-party websites, external payment portals, or other platforms you may visit after leaving our site. We strongly encourage you to review the privacy policies of any third-party service you interact with.

Personal Information We Collect

To provide a secure and compliant gaming experience, we collect the following categories of data:

  • Account and Identity Data: Username, password, and basic contact details used to establish and maintain your player account.
  • Verification Documents: Government-issued identification used for Age and Identity Verification (KYC) to prevent underage gambling and fraud.
  • Payment Data: Details required to facilitate deposits and withdrawals via our partner payment providers.
  • Gaming and Transaction Activity: Records of your wagers, game history, deposits, and withdrawals to monitor fair play and manage bonuses.
  • Technical Data: IP addresses, browser type, device identifiers, and operating system information to optimize performance and security.
  • Support Communications: Records of your inquiries and our responses through the support channels provided on this site.

How We Collect Data

We gather information through three primary channels:

  • Directly From You: When you register an account, update your profile, upload KYC documents, or contact our support team.
  • Automatically: Through cookies and similar tracking technologies as you navigate our platform.
  • From Partner Providers: We may receive data from our partner payment providers or verification services to confirm transaction status or identity.

Why We Use Data

Your data is processed for the following essential purposes:

  • Account Management: Creating and maintaining your user profile and managing your gaming balance.
  • Financial Transactions: Processing deposits and withdrawals securely.
  • Compliance and Security: Verifying your age, identity, and preventing multi-accounting or fraudulent activities.
  • Personalization: Tailoring the user experience and displayed content based on your preferences.
  • Legal Obligations: Fulfilling regulatory requirements applicable to gambling operators in the Philippines.
  • Marketing: Sending promotions and updates, but only if you have provided explicit consent.

When We Share Data

We do not sell your personal data to third parties. We only share information when necessary for the operation of our service:

  • Service Providers: With trusted partners who handle payment processing, identity verification, and technical infrastructure.
  • Legal Requirements: When required by law or to respond to a valid request from relevant authorities.

How We Protect Data

We implement robust security measures to safeguard your information:

  • Encryption: Using industry-standard encryption for data in transit to prevent unauthorized interception.
  • Access Control: Limiting internal access to sensitive data to only those employees who require it for their job functions.
  • Isolation: Ensuring payment data is handled through isolated and secure channels provided by our payment partners.
  • Continuous Monitoring: Monitoring our systems for potential vulnerabilities or unauthorized access attempts.

Cookies and Tracking

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

Your Rights

Depending on your residency, you may have the following rights regarding your data:

  • Access & Correction: Request a copy of your data or correct inaccuracies.
  • Deletion & Portability: Request the removal of your data or ask for it to be transferred.
  • Objection & Withdrawal: Object to certain processing or withdraw consent for marketing communications.

To exercise these rights, please contact our support team via the channels available on this site. Please note that even after account closure, certain data must be retained to comply with gambling and anti-money laundering rules in the Philippines.

How Long We Retain Data

We retain your personal information only for as long as your account is active or as needed to provide you with our services. Following account closure, we will keep your data for the period required by applicable law in the Philippines to satisfy regulatory, tax, and legal obligations.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to close the account and remove the associated personal data.

Parents or guardians who become aware of a minor using our platform are encouraged to report this immediately through our support channels.

Cross-Border Transfers

To ensure high availability and security, some of our technical and service providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are applied to protect your data during these transfers.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this page. We recommend checking the "Last Updated" date at the top of the page regularly to stay informed about how we handle your data.

Contact Us

If you have any questions or concerns regarding your privacy, please reach out to us through the official channels available on our Support Page.